Calling on Standard Alliance Insurance
November 25/2020
Tatafovoice9jablog News
Otegbolade, D. Adetola
SIR: I took up an investment plan with the company, Standard Alliance Assurance Plc. through the Ikorodu Branch in October 2013 with the view of maturity of the said policy by first week of October 2018. The policy matured on October 1, 2018. Consequently, on October 9, 2018, I presented myself for the claims at Ikorodu Branch of the company. I submitted original copy of the policy document along with the Claims Request Form which was acknowledged by the sales representative in the presence of the Branch Manager.
It was a tug of war for the Sales Representative, to get my discharge voucher prepared. I eventually got it prepared through another staff of the company. Hence, in January 2019 it was signed and delivered to the Ikorodu Branch of the company through the Branch Account Officer.
Since I signed the discharge voucher, neither my contribution nor additional interest has been paid. It is obvious that Standard Investment Plan is deliberately designed to frustrate subscribers as the other colleagues I introduced to the product are aggrieved and not satisfied with the handling of their investment. I was advised at the Ikorodu Branch of the company to visit the Head Office of Standard Alliance Assurance, Plot 1 Block 94, Provident Street, Lekki Phase 1, Off Lekki – Epe Express Road, Lekki, Lagos. This I have done on more than three occasions without my money being paid. Each time I visited, the Customer Care officer, gives assurance that my money would be paid at a later date not earlier than 100 days from the date of the visit. As a result of the unbearable cost of transportation, I resulted to making phone calls and WhatsApp chats. Despite these, my money remained unpaid more than two years after the maturity of the said investment plan.
I am therefore constrained to use this medium to appeal to the directors and management of Standard Alliance Insurance Plc. to please pay my money. I also appeal to Nigeria National Insurance Commission (NAICOM) to prevail on the company to do the needful and not continue to give the insurance industry in Nigeria a bad name.
It is long overdue. If the over two and half million naira is investment is invested into a business it would have earned the government taxes and employees a means of livelihood.
@Tatafovoice9jablog
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